FAQs

How can I place an order?

Placing an order at Sassy Princess is easy! Simply browse our online store and click on the items you love to view. Select the size and quantity, and click "Add to Cart." Once you have finished shopping, proceed to the checkout page to complete your order by providing your shipping and payment information.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer alternative payment options such as PayPal and Apple Pay for your convenience

Do you offer international shipping?

Yes, we offer international shipping to many countries around the world. However, please note that shipping fees and delivery times may vary depending on your location. You can find more information about our shipping policy on our Shipping page.

How long will it take to receive my order?

We strive to process and ship orders as quickly as possible. Once your order has been placed, please allow 5-7 business days for processing. Delivery times vary depending on your location and the shipping method chosen at checkout. You can find more information on estimated delivery times on our Shipping page.

What is your return policy?

We want you to be completely satisfied with your purchase from Sassy Princess. If for any reason you are not happy with your order, we accept returns within 30 days of the purchase date for a full refund or even exchange. Please make sure the items are unworn, undamaged, and in their original packaging. For more details on our return policy, please visit our Returns page.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery. Simply click on the link provided in the email or visit our Order Tracking page to track your package.

Do you have a size guide?

Yes, we provide a size guide for each product to help you choose the right fit. Please refer to the size chart provided on the product page, which includes measurements and guidelines to assist you in selecting the appropriate size.

How can I contact customer support?

Our customer support team is here to assist you! You can reach out to us through the "Contact Us" page on our website. We strive to respond to all inquiries within 24 hours, excluding weekends and holidays. Thank you!